ISMA International Security Liaison Conference (formerly EIFEL)
19 November 2019

Google Corporate Office
25 Massachusetts Avenue
Washington D.C., 20001

The ISMA International Security Liaison Conference, formerly known as EIFEL, is a brand new one-day conference focused on risks and trends security professionals will face in the coming year. The event is open to both ISMA members and their staff and will feature speakers covering geopolitical topics, hot-button security issues and trends, and the latest global risk management strategies. Featured speakers will be both ISMA members and external experts. Space is limited and this conference will sell out. Attendees will also receive a complimentary registration for the invitation-only ISMA Annual Reception held at the W Hotel.


This program is open to ISMA members and their staff. Space is limited, please register as soon as possible. Please note ISMA has not reserved a room block for this event and attendees are responsible for making their own hotel reservations. 

Registration fee: $650

Click here to register

Registrations will not be accepted after  12 November 2019. 

Cancellation Policy: Conference cancellations received prior to 30 days before the meeting commences will be refunded in full. Cancellations received after 21 October 2019 will not be refunded.

ISMA Annual Reception

All conference attendees will also receive a complimentary registration to the invitation-only reception following the program! This is an excellent opportunity to network with ISMA members and government guests.

6:00 - 9:00 p.m.
W Hotel
Washington, D.C.


Tuesday, 19 November

9:00 – 10:00 a.m.     Registration and Networking
10:00 a.m.

Welcoming Remarks
Jana Monroe; ISMA ISLC Program Coordinator; Vice President of Global Security, Herbalife Corp.

10:05- 11:05 a.m. Evolution of Extremism 
Seth G. Jones, Ph.D., Harold Brown Chair, Director of the Transnational Threats Project (TNT), Center for Strategic and International Studies (CSIS)

This session will provide an overview of the evolution of extremis, with a focus on implications for U.S. companies. Seth will highlight the evolution of Islamic extremism (al Qaeda and Islamic State), the rise of the far right (including white supremacists and neo-Nazis), and enduring threats from left wing extremist, including groups like the Animal Liberation Front and others, which have targeted U.S. companies. 

11:05 a.m. - 12 noon

Global Responsibilities from a CSO’s Perspective
Rich Davis, ISMA Life Member

The discussion will center on how a CSO must maintain 24/7 awareness of world events, a true understanding of where all employees are and the associated risks and corporate responsibilities of these factors.

12:00 – 1:00 p.m.

Networking Lunch

1:00 – 1:45 p.m.

Crisis Management: Intersection of Brand Impacts and Physical Security
Cheryl Steele
, CSO, Starbucks

Increasingly, issues that used to be in the arena of public affairs or marketing and communications can cross over into physical security risks for both people and facilities; this requires improved connectivity and collaboration – in the moment – with a broader array of cross-functional partners in the business. This session will describe how Starbucks Coffee Company has approached this challenge and evolved its corporate crisis team framework to be more agile in response.

1:45 – 2:30 p.m.

Cybersecurity Trends and Terms - Speaking the Same Language 
Stevan Bernard
, ISMA Life Member

This session will cover crisis preparedness and partnerships (USG/Private-Sector/CSO and CISO) to help you effectively prepare for and mitigate cyber-attacks. The session will also provide definition of cyber terms so you can “talk the talk,” as well as a view on what’s on the horizon to better prepare today.

2:30 – 3:00 p.m.

Networking Break

3:00 – 4:00 p.m. Security & Resilience Risk Management - Challenges and Opportunities
Chris Rackow, Vice President, Global Security, Google 

Risk management is not new to the security profession but integrating security risk management into the enterprise model can be challenging both operationally and administratively. However, if comprehensively embraced, it can be a valuable addition to the enterprise's risk management portfolio. This session will take a journey from the strategic vision down to the day to day activities of building a security and resilience risk management system in a large multinational organization.

4:00 – 4:10 p.m. Closing Remarks and Conference Highlights          
Jana Monroe; ISMA ISLC Program Coordinator; Vice President of Global Security, Herbalife Corp.
6:00 – 9:00 p.m. ISMA Annual Reception
W Hotel
All attendees are invited to this invitation-only reception! This is an excellent opportunity to network with ISMA members and government guests.